At Imola of Bristol we take pride in providing an outstanding customer experience.
Please see below just a few comments from our many delighted customers. If you have bought a car from us please feel free to add your comments, and be sure to check out our Facebook page, Autotrader and Google for dozens more genuine customer reviews!
" I am a 50 year old and change my car every 12/18 months. I have dealt with many car dealers over the years but none have been as impressive as Imola of Bristol who were friendly, knowledgeable,and informative. There was no pressure whatsoever, as soon as I spoke to Viv I knew I was in safe hands. The car that I purchased was exactly as described offered great value for money and has an amazing specification. I am in sales myself and loved Imola's approach from my first phone conversation with Viv, to Jason who delivered the car to me in Kent. Jason called me with updates on his progress from Bristol and estimated time of arrival. I have already recommended Imola to a friend..."
Mr I Davy
" Really impressed by the service provided by Joe and Viv at Imola. The Porsche Boxster is a beauty and they took me through the sales process with real care and professionalism. They also looked after my bike (which I turned up on and didn't want to have to totally take apart to get into the boot when I drove away) and met me at the station to pick it up a few days later. Two genuine guys who I would certainly deal with again. Now if you don't mind I am off to drive round Cardiff with the roof down feeling like a rock star... "
Mr J Pritchard
" I had to write to tell you how delighted I am with the BMW 320d you supplied me recently and your service. From my first contact until I drove away my fantastic new car the whole experience was made simple and hassle free. I spoke on the telephone with Viv and was immediately impressed with his product knowledge. His input was of geat help in selecting the correct vehicle. When I asked about part exchange he said no problem, bring the vehicle with you and we will sort out when you are here. I arrived when arranged and met Viv who showed me the vehicle I asked to see. After the road test I sat down and Viv gave me the part exchange price which I was pleased with and told me what i would have to pay to purchase the vehicle. I agreed, shook his hand and paid. I asked to collect the vehicle the following Monday. When I arrived I met Joe and he completed the handover of my old vehicle and showed me around my new one. The transaction inspired total confidence. I was dealt with in a relaxed and professional way with superb efficiency. I have never experienced customer service like it and you are a credit to yourselves and Imola. I recommend you with total confidence. You set a new standard in customer service for me and I will certainly purchase from you again in the future. "
Mr J Woodman
" CHECK OUT MANY MORE FANTASTIC CUSTOMER REVIEWS ON OUR FACEBOOK PAGE!!!! "
Imola of Bristol
" I would like to express my satisfaction with Imola of Bristol, truly great bunch of guys. We agreed a part exchange on the phone, I turn up and no haggling as was expected.The car was in perfect condition, under shelter dry (when it was raining outside) so that i could see the vehicle in all its glory. I would definitely travel from Nottingham to Bristol again to buy a car from you guys as I have never has such a smooth transaction buying a car, I think a shop at Tesco is more stressful. ..Thanks guys and hope to do business with you again in the future. "
Mr A Rayment
" I would like to share my unsolicited feedback on the 'buying experience' at Imola. had been looking for an E92 M3 and frankly had seen some shockers, even those described as 'mint, new condition' etc, even from BMW main dealers, that on closer inspection were not. I am fussy but I expect an honest description and that is what I got from Imola, the car was as described which was a pleasant surprise.. More of a surprise was the attitude from Viv and Joe, no pressure, no sales pitch, left to view the car (with keys) on my own and for as long as I wanted. The finance was sorted quickly, the part ex value as well and they even helped me move the personal plate from my old car to the new one. Overall a really pleasant experience and even though they are a 250 mile round trip for me I will use them again when the time comes. "
Mr A Doidge
" I purchased a Mercedes Benz CL500 from Imola last week. I am absolutely delighted with the car and the way in which the whole sales journey was taken care of. Both the dealership guys were pleasant and welcoming when we arrived at the showroom. The showroom was nice and clean and not like others I have seen or been too. The CL500 Mercedes Benz purchased was as described by the dealership and in total pristine condition, what you call a 'genuine' article, all invoices present, fully documented Mercedes Benz history and clean inside out. I would happily recommend Imola to others. "
Mr T Sohal